Performance Support Systems

 



Island MultiMedia and its Associates have extensive experience and expertise in the technologies and processes fundamental to the development and implementation of performance support systems in general, and Electronic Performance Support Systems (EPSS), in particular.

From the analysis of skills, knowledge and resources necessary for an operation, the mapping of these onto the job/task requirements of employees and the maintenance of their personal performance and competency profiles, to the design and implementation of the training, job aids and performance support materials, Island MultiMedia can provide you with the consulting, contracting and services necessary to realize the full potential of this rapidly advancing technology in your setting.

Island Multimedia is dedicated to providing the services and support needed for you to revolutionize your operations and optimize the development and skills of your workforce. Through EPSS technology we can help you build a "responsive environment" where the requirements of the workplace are matched to the skills, competencies and resources required through a wide range of performance support options, including just-in-time training, job aiding, performance support and competency assurance. In this environment, changes in standard operating procedures, regulations, job/task requirements and training and support documentation will instantly ripple through the system, alerting all levels to needed changes, and automatically modifying both the generic and personal skills profiles for the employees and operations involved.

The figure below reflects some of the critical relationships and database dependencies a mature EPSS will include.


 




Contact us for more information on how we can help you take advantage of this exciting and powerful technology in your workplace!



-Island MultiMedia



Last Updated January 2003
Comments, suggestions to fred@whidbey.com


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