Mentoring and Problem Solving

CONTENTS

Mentors
Application to become a MAGIC mentor

MAGIC members occasionally ask who to turn to on the island when their Macs appear to misbehave or when they need some training or hand holding. Here are some MAGIC members who might be able to help out. They are organized into four regions so that you can find one that is near to you.

Mentors are willing to meet with you at a social center such as a coffee shop with WiFi or make house calls where required. Donations to MAGIC for services are not required but will be gratefully received - they are tax deductible where the law allows.


Oak Harbor

Ron Sharp

Wizard. www.machelptech.com Ron is the current editor of the MAGIC newsletter, has many years of experience on the use of Macs and has completed an Apple training course in 1999. He is available for consulting and is willing to travel to your location to help solve problems. Ron solves Mac problems on a professional basis. He can be reached at

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Tom Johnson

Wizard. Tom is the Principal of RAVEN Consultants, a well known Macintosh Consulting entity. Proficient in PC's since 1960 and Mac's since 1985. Wrote software program for EA-6B in 1968. Had job as EA-6B Software Program manager. Started WIMUG in 1985, run Mac SIG meetings in Oak Harbor. Sponsor OHHS Video Production and Graphic Arts classrooms, donating and maintaining these two classrooms of iMacs. Charge $35/hour for House Calls which goes to the maintenance of the above two classrooms Mac computers. Tom solves Mac problems on a professional basis. He can be contacted at

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Coupeville

Ron Sharp

Wizard. www.machelptech.com Ron is the current editor of the MAGIC newsletter, has many years of experience on the use of Macs and has completed an Apple training course in 1999. He is available for consulting and is willing to travel to your location to help solve problems. Ron solves Mac problems on a professional basis. He can be reached at

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Robert Y Elphick

Wizard. Robert is the VP-Education and the President of MAGIC and teaches most of the formal MAGIC schools. He also teaches 4-H students Mac skills. He has used Macs since 1986 in business and at home. He has been available afternoons on a limited basis since his retirement to the Island. He can be contacted at

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Penny Holland

Mentor. Penny is the Secretary of MAGIC. Penny has assisted in teaching several of MAGIC's formal classes. She can be contacted at

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Freeland and Greenbank

Susan Prescott

Mentor. Prescott can be contacted at

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Viola Frederick

Mentor. Vi has assisted in teaching several of MAGIC's formal classes. Retired Admin. Coordinator, Teacher. Hobbies include reading, gardening, hiking, bicycling, blogging. Used a PC for 20+ years. Have had my MacBook now for 4 wonderful, trouble-free years and LOVE it. Would never return to using anything other than an Apple so long as there is a choice! Vi can be contacted at

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Lorraine Healy

Mentor. My area of "expertise" is using Macs for photography, so Adobe Bridge, Adobe Photoshop 5, Lightroom 5, and Mac issues. Also a lot of photo apps on the Iphone. Lorraine can be contacted at

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Langley and Clinton

Sue Keblusek

Mentor. Sue is a past President of MAGIC. Sue has assisted in teaching several of MAGIC's formal classes and currently teaches the MAGIC "Mac Essentials" classes. She solves Mac problems on a professional basis at Gentle Mac (http://www.gentlemaccoaching.com). She is especially good at one-on-one mentoring and hand holding. Sue can be contacted at

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Ed Severinghaus

Mentor. Ed has been Working with Macs since early 1990's. Long time member of MAGIC. Retired MD about 12 yr. Married to Barbara Graham. Interests: violin, photography, and woodturning. Ed can be contacted at

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Gene Hagan

Mentor. I have been a Mac user since 1988. I currently use an iMac G5, Powerbook G4, iPad & iPhone. I use OS Snow Leopard on the iMac and Powerbook. iOS 5 is used on the iPad and iPhone. I have not upgraded to Lion yet as I am a Quicken user but will do so this spring after conversion of all my Quicken data to iBank. I have experience with MS Office for Mac, Photoshop Elements, toast titanium and all of the apps associated with OS 10.6.8 (Snow leopard). I also have a Mobile Me account. Gene can be contacted at

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Harrison Goodall

Mentor. I have been a Mac user for about 10 years and now have extensive experience with Pages and Keynote with much emphasis on graphics. Have been a teacher in a past life for 34 years and I am always anxious to continue assisting others in expanding their horizons. Harrison can be contacted at

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Paul Lien

Mentor. Paul is a retired Engineer. Owner of many Apple computers since 1979. Currently conversant with Microsoft Excel, Word and Powerpoint, Apple Mail, Safari and Chrome web browsers, Mac operating systems, and Aperture photo processing software. Available any day or evening except Thursday morning. We now have a Mac Pro, an iMac and a Macbook Pro. Paul can be contacted at

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John Ursillo

Mentor. My first computer was an Apple 2 in 1984. Since then I have used exclusively Apple products for my home computer while forced to be by-lingual and use Windoze machines for work.I have extensive experience with graphics, digital art and image process management. Experience also extends to operating systems. Have not yet tried Lion since I need to replace software that is not Lion compatible. But I'm working on it. John can be contacted at

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Richard Renninger

Mentor. Started using MACs with an purple iMac in 2001, then to an iBook and eMac in 2004 going wireless as well. In 2010, added a MacBook Air and Apple TV and upgraded to an Airport Extreme.I use Quicken for personal finances, Numbers for various spreadsheets, and Bento for small databases. I still use Appleworks for keeping track of various information. As such, I intend to maintain my eMac (limited to Leopard) and MacBook Air with Snow Leopard in order to use old applications. Having been a MobileMe user, I intend to drop off when iCloud becomes mandatory in July and maintain my information locally. Richard can be contacted at

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Jerry Robillard

Mentor. I got my first Mac in 1985, and have been using them as my personal computers ever since. I also use an iPad and iPhone. I currently use an iMac and an Macbook Pro. For many years used Photoshop, PageMaker, and Freehand. I currently have CS5 Photoshop, Illustrator, and Indesign, but do not known how to use them properly. Although I have a lot of experience with Apple products, I am not current on many of the changes in software, but I would be happy to help beginners get started. Jerry can be contacted at

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Leila Jerene

Mentor. Jerene is Mac-Computer-tutor specializing in patience and non-judgement while teaching new or frustrated mac users how to be adventurous, exploratory, fearless, and even loving with their wonderful mac machine friend. I have developed the above through 20 years of Mac ownership, and have been labeled an "expert...go to" person for techno help, among friends and family. Jerene can be contacted at

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Mentor Application Form

We invite all MAGIC members to consider volunteering as a mentor, to be available to offer help to other members.

Details:

Ground-rules: