Mentoring and Problem Solving

CONTENTS

Mentors
Application to become a MAGIC mentor

MAGIC members occasionally ask who to turn to on the island when their Macs appear to misbehave or when they need some training or hand holding. Here are some MAGIC members who might be able to help out.

Mentors are willing to meet with you at a social center such as a coffee shop with WiFi or make house calls where required. Donations to MAGIC for services are not required but will be gratefully received - they are tax deductible where the law allows.

Ron Sharp

Wizard. www.sharphelp.net Ron is the current editor of the MAGIC newsletter, has many years of experience on the use of Macs and has completed an Apple training course in 1999. He is available for consulting and is willing to travel to your location to help solve problems. Ron solves Mac problems on a professional basis. He can be reached at

Tom Johnson

Wizard. Tom is the Principal of RAVEN Consultants, a well known Macintosh Consulting entity. Proficient in PC's since 1960 and Mac's since 1985. Wrote software program for EA-6B in 1968. Had job as EA-6B Software Program manager. Started WIMUG in 1985, run Mac SIG meetings in Oak Harbor. Sponsor OHHS Video Production and Graphic Arts classrooms, donating and maintaining these two classrooms of iMacs. Charge $35/hour for House Calls which goes to the maintenance of the above two classrooms Mac computers. Tom solves Mac problems on a professional basis. He can be contacted at

Robert Y Elphick

Wizard. Robert is the webmaster and past President of MAGIC. He has also taught many MAGIC classes and made mant MAGIC presentations in the past. He has used Macs since 1986 in business and at home. He now lives in Blaine but is available for phone, email, or messages consulting. He can be contacted at

Mentor Application Form

We invite all MAGIC members to consider volunteering as a mentor, to be available to offer help to other members.

Details:

A "mentor" is a member with experience with Mac products beyond beginner stage, but not necessarily an "expert" or "wizard" -- just enough so you feel you might helpful to a fellow member struggling with basics. This might be by phone, or more likely in face-to-face meeting, at the convenience of both.
To sign up, Contact one of the MAGIC officers.

Ground-rules:

Learners needing help are invited to choose, via the website a mentor.
Mentors and 'learners' will meet informally in 1:1 meetings at their convenience.
If you as mentor find you cannot solve the learner's problem, feel free to suggest they try another mentor, or you yourself do the legwork in finding help. There is no blame in being unable to solve a problem.
All should understand that the time commitment on a mentor's part is limited.
Payment for mentor's services is entirely optional for the learner. If they would like, he/she may make a tax deductible contribution to MAGIC via PayPal using the Donations link in the website.
As a mentor you are free to withdraw from the listing at any time.